What is the price of your womens underwear?
How can I pay for the items (womens underwear) I would like to buy?
Do you accept Credit Cards?
Do you keep my credit card information?
Do you accept PayPal?
How much are the shipping costs?
Do you ship to Asia/ South America, etc.?
How long does it take to get my items?
Can you send me the tracking number?
Is your lingerie authentic and comes new with tags? Do you sell returns?
Will you send me any SPAM or rent out my e-mail address if I subscribe to your newsletter?
How to unsubscribe from your newsletter?
What is your return policy?
What guarantees can you give me?
I would like to get regular news about your new items. How can I get them?
Customs and duties: what currency and value do you place on the packages? How are the packages marked?
How can I contact you if I have a question?

What is the price of your brand new womens underwear?

Just go to the section you are interested in (panties, bras, sets or other) or search our catalog: you will see the pictures of the unerwear downloaded along with the price. All prices are stated in US dollars. FREE air delivery worldwide and no handling fees.

How can I pay for the items (womens underwear) I would like to buy?

You can pay us by Credit Card (Visa, MasterCard, Discover/ Novus, Diners Club, JCB and derivatives of those brands. We do not process or store your credit card information. Our payment processor is a US-based company www.paypal.com). Payments in 5 currencies are accepted (US Dollars, Canadian Dollars, Euro, GBP-Sterlings, Japanese Yen).

We accept PayPal - #1 online payment service, US Money Orders, Checks and Cash (at your risk).

Visit our Information page for more information on this.

Do you accept Credit Cards?

Yes.

Do you keep my credit card information?

We do not process or store your credit card information. Our payment processor is a US-based company www.paypal.com

Do you accept PayPal?

Yes.

How much are the shipping costs?

FREE air delivery worldwide.

Do you ship to Asia/ South America, etc.?

We ship to any destination in the world.

How long does it take to get my items?

We air ship your items next business day after your payment. Delivery to North America, South America and Australia takes about 15 business days, to Western Europe – about 8-10 business days. All orders are shipped from Europe, it explains the time required for the order fulfillment.

Can you send me the tracking number?

We have no opportunity to provide order tracking information at this point in time, sorry.

Is your lingerie authentic and comes new with tags? Do you sell returns?

We sell brand new lingerie in a mint condition only, no returns or any defects. The products are factory-manufactured, come with tags.

Will you send me any SPAM or rent out my e-mail address if I subscribe to your newsletter?

You will get from us only newsletters with our new releases and specials (2-3 times a month). We do not lease out or sell e-mail addresses of our customers/ subscribers to third parties.

How to unsubscribe from your mailing list ?

Just go to our newsletter page, enter your name and e-mail address and click 'Unsubscribe'. We will remove you from the list.

What is your return policy?

In case you receive the order not as described or damaged you should not ship it back to us. You simply contact us, describe your problem and ask for a reshipment or refund.

If for some reason you do not get your order within the specified in this section time, you contact us asking for a reshipment or full refund.

In all other cases (does not fit or anything else) we offer a 30 day (from date of your receiving goods) return policy on all unworn, intact products we sell to you. The item should be returned with all tags.

What guarantees can you give me?

You are protected by PayPal Buyer Protection Policy against Fraud (You will be reimbursed in full in case of non-delivery or poor quality of the product). You can also get the refund from credit card processing company. Check our Testimonials page to see what people say about our service.

I would like to get regular news about your new items. How can I get them?

Enter your name and e-mail address into the combo (available on home page at the right top corner and on newsletter page) and click 'Subscribe'. We will keep you updated about all our new womens underwear and specials. It is easy to unsubscribe from our list if you decide to do that.

Customs and duties: what currency and value do you place on the packages? How are the packages marked?

All packages are marked as gifts. The value on the packages is stated in roubles (equivalent to 3-10 USD)

How can I contact you if I have a question?

Visit our Contact page.